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GDPR Requests - Privacy

When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo's Data Processing Policy

Data Rectification

If your account data is inaccurate, please update or correct it via the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report that will contain all the personal information we hold about you. We will respond within 30 days.

Right to Erasure ('Right to be Forgotten')

Use this option if you wish to delete your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.

Right to Restriction of Processing

You can request to temporarily limit or stop the processing of your personal data under certain circumstances. Please contact us at claire@mapache.shop for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at claire@mapache.shop

Contact Information

For any questions regarding your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:

Email: claire@mapache.shop

Address: 94 Avenue du Brézet, 63000 Clermont-Ferrand, France

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.